Non-NHS Services

Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include, but are not limited to, the following:

• Medicals for pre-employment, sports and driving requirements (HGV, PSV etc.)
• Insurance claim forms
• Prescriptions for taking medication abroad
• Private sick notes
• Passport countersignature application forms

Why am I being charged?

These are services that are not covered as part of the NHS but we offer them for the community.

Isn't the doctor getting paid anyway?

While some GPs are employed by the NHS, many are not. They are self-employed and must cover the costs including staff, buildings, heating, lighting, etc. in the same way as any small business. The NHS covers these costs for general medical services, but not for non-NHS work. The fees contribute towards the cost of running non-NHS services. Therefore, professional fees charged must reflect a contribution to these costs as well as professional time.

When can I collect my documents?

We generally will try to complete forms, documents, letters, or reports for patients as soon as possible. However, we only have one GP, so please understand that it may take longer than expected. We appreciate your patience.

Why are you not always able to complete forms or perform a medical?

There are many reasons why a doctor may not be able to perform the work requested. If your request is declined, the reason will be explained to you.

What can I do to help?

• If you have several forms requiring completion, present them together
• Contact the practice as soon as you receive forms
• Book medicals as early as possible
• Complete your part of any documentation correctly and ensure that if there is a section regarding giving your consent to release the information required; this is signed and dated